Shipping policy

1. Processing Time:

  • Orders are typically processed within 1-2 business days.

2. Shipping Methods:

  • We offer Standard and Express shipping options.
  • Shipping costs and estimated delivery times are displayed during checkout.

3. Shipping Location:

  • We currently ship to addresses within Australia.

4. Tracking Information:

  • Once your order is shipped, you will receive a tracking number via email.
  • Track your Shipment on our website or through the carrier's tracking system.

5. Shipping Delays:

  • We strive to meet delivery timelines, but unforeseen circumstances may cause delays.
  • We appreciate your understanding in such situation.

6. Undeliverable Packages:

  • In the event of an undeliverable package, we will attempt to contact you to contact you to resolve the issue.
  • Additional shipping fees may apply for re-shipment.

7. Returns Due to Non-Delivery:

  • If a package is returned to us due to non-delivery, we will refund the product cost minus shipping fees.

8. Contact Information:

9. Policy Updates:

  • This shipping policy is subject to change. Check our website for the latest information.